Support Systems

Technical Assistance

Whether you need help with a file download, a custom engineering request, or technical support for your machine.

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Frequently Asked Questions

How do I download my files?

Instant download button appears after payment. Also, an email with the download link is sent to your inbox immediately. You can always access your files in the My Files section.

What license is included?

A Commercial License is included with all purchases for physical products. You can sell the physical metal art you cut, but you cannot resell or distribute the digital files.

Do you take custom requests?

Yes! We specialize in custom design work. Please visit our Custom Designs page to get a quote.

Send us a message

Have an issue with a file or a question about an order? Fill out the form below.