1. Information We Collect
When you use NODE ZERO, we may collect the following types of information:
- Account information: Name, email address, and password when you create an account.
- Transaction data: Order history, purchased files, and payment confirmation details. We do not store full credit card numbers — payments are processed securely by PayPal.
- Usage data: Pages visited, files downloaded, and general interaction data to improve our service.
- Support communications: Messages and requests submitted through our support center.
2. How We Use Your Information
- To fulfill your orders and deliver digital files.
- To manage your account and provide customer support.
- To send transactional emails (order confirmations, download links).
- To improve our website, products, and services.
- To comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies
We use essential cookies to keep you logged in and maintain your shopping cart. We may also use analytics cookies (e.g., Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings; however, some features may not function properly without them.
4. Data Sharing
We share your data only with trusted service providers necessary to operate our business, including:
- Supabase — secure database and authentication hosting.
- PayPal — payment processing.
- Crisp — live chat support.
All providers are contractually required to handle your data securely and in accordance with applicable law.
5. Data Retention
We retain your account and order information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@nodezero.com.
6. Security
We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and access-controlled databases. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
7. Your Rights (California / CCPA)
If you are a California resident, you have the right to request access to, deletion of, or information about the personal data we hold about you. To exercise these rights, contact us at support@nodezero.com. We do not sell personal information as defined under the CCPA.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out: